Kenneth Zabel has a BBA in Quality Management and began his career in quality management working for global product certification agencies. After working for NSF International for ten years often reviewing manufacturers proposed CAPA to resolve cited violations to the certification standard(s), he managed certification programs at ETL Semko (Intertek) and CSA International (Canadian Standards Association) training engineers to do the same across North America. and in the U.K., Sweden, Germany, the Netherlands, Italy, Spain, China, and South Korea.  He has also trained and worked with tier two and tier three automotive, aerospace, and medical device suppliers to set up problem-solving teams and

He has also conducted workshops in Dubai for governmental administrators from Saudi Arabia on the benefits of, and how to implement programs compliant with ISO 9001:2015. Ken's SMETA and social compliance auditing began in 2017 for Asia Inspection (today QIMA). As a contractor, he has also conducted audits for ELEVATE, SGS North America, Intertek, Bureau Veritas, and UL-STR (Underwriter's Laboratories).